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for women

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for men

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Order Status

How do I check status on my order?
For your convenience, Perfume Shop will automatically send you updates regarding any pending status orders via e-mail.

How do I get a tracking number?
For you convenience, Perfume Shop will send you an email with the tracking number and carrier information as soon as your order is processed and shipped . Please allow approximately 24 hours before tracking the package.

How can I change/modify an order?
You may request a change to your order, provided that your order has not already been processed and shipped. Please e-mail your exact changes, invoice number to our processing department at service@perfumeshop.com.  We will do our very best to accommodate your request.

How can I cancel an order?
You may request a cancellation of your order, provided your order has not already been processed and shipped. Please send your cancellation request and invoice number to service@perfumeshop.com.  We will do our very best to cancel the order, and will send a confirmation upon cancellation. If your account has already been charged, you can anticipate a refund to your account within 1-2 business days.

What if my product is out of stock?
We try our best to keep all items in stock, but in the event an item you purchased is back ordered or out of stock, we will send you an email or contact you. We will inform you when we expect to receive our restock of the item or we may offer you the item in a different size or package. You can decide to either have us ship it to you, or you will have the opportunity to change or cancel your order.